**MULTI UNIT SUPERVISOR *REALGOOD STUFF* $40-$45k - No Late Nights (7

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We believe in real food thats good for you. Working with local farmers to source the most nutrient dense ingredients around. We make food, smoothies, juice and other stuff like NOYO FROYO (NOYO is a non dairy soft serve, we love it). We're looking for passionate team members who are looking for upward growth and opportunity. Please see below position overview.

Position Overview:

RealGood is looking for a leader at the management level. Your responsibilities will include everything from mentoring Team Members and developing Team Leads to managing all front and back of house operations with a strong focus on customer service. You will work alongside other managers to oversee the responsibilities of the overall operations, customer experience, sales performance, and execution of brand excellence in a store(s). You are quick on your feet, a problem solver, and an excellent communicator with a passion for motivating others. 

Responsibilities:

The Supervisor is responsible for maximizing the sales and profits of the stores while also maintaining an exceptional level of customer service by developing strong Manager, Team Leads, Assistant Team Leads, and Bartenders.

Sets an example by maintaining an excellent working knowledge and a high level of proficiency in the performance of all phases of store operations and administrative duties

Provide employees with all the information and resources they need to do their jobs and to feel a partnership with the organization.

Make recommendations for promotion, relocation, and termination of Team members.

Work with the senior leadership to develop sales and labor targets.

Accurately forecast weekly business volume adjusting inventory and labor cost accordingly 

Responsible for reviewing employee schedules that meet the labor requirements of the business.

Responsible for holding employees accountable for their actions through both written and verbal warnings and write-ups (and what constitutes each).

Responsible for training and enforcing standards with all new and existing employees.

Responsible for communicating and following up on store needs.

Leading by example and being a positive role model for the standards and behaviors consistent with Real Good's core values and culture.

Responsible for doing a weekly wrap up and keeping your team informed of news, policies & procedures, with an emphasis on what areas and responsibilities need improvement while positively reinforcing what your team is doing well.

Being able to assess and communicate hiring needs to the Operations team, and People & Development.

Being a motivator and finding new ways to keep your team both challenged and inspired.

Ability to effectively and thoughtfully coach team members through performance issues or internal conflicts amongst your team.

Ensuring that food safety and security standards are met on a daily basis.

Contributing ideas and solutions that will result in increased productivity and improved operations.

Working with the marketing team to come up with community events that are unique to your location and spread our Real Good story.

Requirements:

Food Service Management certification

Servsafe certification

1-3 years of Restaurant Management

Understanding of restaurant operations with a proven track record of success including but not limited: to profitability, sales building, succession planning, team development, adherence to standards, restaurant cleanliness, and guest experience

Excellent written and verbal communication skills

Excellent analytical and problem-solving skills

Excellent time management & organizational skills with the ability to work independently and as part of a team

Working knowledge of Microsoft Office Suite including Outlook, Excel, and Word

Work weeks of up to 50 hours, including New Store Openings and/or rollouts of Real Good Stuff Co initiatives.

Competitive Compensation, Full Benefit Package, Paid Vacation

Location: Chicago, IL
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